Firstly, you'll learn the commercial way of thinking which all great business leaders have. In the initial five sessions of the programme you'll focus on your CUSTOMER, and how to:
You (or your team) may not directly connect with customers in your day-to-day role, but make no mistake about it, leadership in business is ultimately about delivering products or services for customers, and no business leader can do their job without first understanding the sharp end of their business.
In the next five mentoring sessions, you learn the proven strategies other business leaders use to lead their TEAMS. You'll learn how to:
At the end of sessions 6 to 10 you will have the knowledge and understanding to provide a higher level of leadership and direction to your own team.
This programme is not about managing, it's about leading.
It's about getting the most out of your people, not because you tell them what to do, but because you inspire them and give them an environment to excel in, and achieve extraordinary results themselves. Results which positively reflect back on you as the leader.
In the final part of the programme -- sessions 11 to 20 -- you explore the subject of PERSONAL LEADERSHIP, and focus on YOU, the leader.
It's often said that leadership starts with yourself, and if you cannot lead yourself, you cannot lead others.
This is where most leadership programmes fall down, as they fail to recognise that the first step in leadership is to work on yourself, develop your own style and approach, and be comfortable and confident in your role as a leader.
Therefore, in sessions 11 to 20 you'll discover how to:
These three core subjects of customers, teams (leading teams), and personal leadership are what all high-performing and successful business leaders have conquered. They know that leading in business is about making employees, teams and customers believe in them. They know their own success comes from first believing in themselves, and then making their teams believe in them, and next making their customers believe in them.
The same is true in your career, and in your role as a manager and leader.
When your teams believe in you, they'll go the extra mile for you, and achieve the goals you set out to achieve.
When customers believe in your teams, customers will buy, repeat buy and then do your marketing for you, bringing significant revenues and profits to your P&L (and tremendous personal rewards for you).
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